IP Telephony & Unified Communications Solutions in Saudi Arabia
Sentinel BT designs and deploys IP telephony and unified communications in Saudi Arabia, with Yealink and Jabra endpoints and Microsoft, Zoom or Cisco platforms.
Built around your environment
Telephony quality depends as much on the network as the phone. We check readiness first, then deploy handsets, headsets and call routing that are managed from one place.
Where regulation limits how voice services can be provided, we work within the carriers and licensed routes available in each country.
Projects in Saudi Arabia are. Saudi organizations are digitizing fast under Vision 2030 while the rules around cyber security, data protection and cloud are tightening. Infrastructure has to be built right the first time: secure by design, documented, and ready to be audited.
What we deliver
IP Telephony & Unified Communications Solutions from assessment to support, delivered by one accountable team.
Cloud and on-premises telephony
Teams Phone, Zoom Phone, Webex Calling or on-premises PBX, chosen for your users and compliance.
Desk phones and headsets
Yealink phones and Jabra headsets provisioned centrally and tested with your platform.
Contact center basics
Queues, IVR and call recording for sales and support teams.
SIP trunks and number porting
Connectivity and carrier arrangements within the rules that apply in your country.
Network readiness
QoS, VLANs and bandwidth checks so calls stay clear.
Rollout and training
Phased migration, user guides and short sessions that keep adoption high.
What Saudi organizations expect
Saudi organizations are digitizing fast under Vision 2030 while the rules around cyber security, data protection and cloud are tightening. Infrastructure has to be built right the first time: secure by design, documented, and ready to be audited.
- IP Telephony & Unified Communications delivered to the standards your Saudi projects require.
- Support arrangements that suit Saudi working patterns, with escalation routes agreed in the contract.
- Coverage across Riyadh, Jeddah, Dammam, Khobar and other cities across the Kingdom.
- One accountable team from design through installation to support.
Technology we work with
Yealink desk phones and headsets, Jabra audio, Microsoft Teams Phone, Cisco Webex Calling, Zoom Phone and SIP connectivity. We recommend what fits your requirements, not what is easiest to sell.
Typical clients: Government and semi-government bodies, financial institutions, healthcare providers, education, retail and large construction and real estate programs.
How we work
The same disciplined process on every project in Saudi Arabia.
Understand
Sites, users, applications, risks and the rules that apply.
Design
Clear scope, bill of materials and timeline.
Implement
Install, configure and test with minimal disruption.
Hand over
Documentation, training and acceptance.
Support
Lifecycle reviews and support after go-live.
Frequently asked questions
Can we use Microsoft Teams as our phone system?
Yes, using Teams Phone with certified handsets and suitable connectivity. We design the calling plan or carrier link with you.
Do you supply Yealink phones and Jabra headsets?
Yes. Both are among our technology partners and we provision them to your platform.
Will voice quality survive a Wi-Fi network?
With a proper wireless design and QoS, yes. We test before go-live.
How do I get a quotation for ip telephony & unified comms in Saudi Arabia?
Email [email protected] with your sites, user numbers and timeline. We will reply with questions or a scoped proposal.
Related solutions
Most projects combine several disciplines.
Tell us what you are planning
Share your sites, timeline and any standards you must meet. We reply with questions or a scoped proposal.
Projects across Saudi Arabia and the UAE.