IP Telephony & Unified Communications Solutions in UAE
Sentinel BT designs and deploys IP telephony and unified communications in the UAE, with Yealink and Jabra endpoints and Microsoft, Zoom or Cisco platforms.
Built around your environment
Telephony quality depends as much on the network as the phone. We check readiness first, then deploy handsets, headsets and call routing that are managed from one place.
Where regulation limits how voice services can be provided, we work within the carriers and licensed routes available in each country.
Projects in the UAE are. UAE businesses expect enterprise-grade technology that is live quickly and keeps running: hotels, towers, retail estates, free-zone offices and regulated entities all depend on it. Delivery has to be fast, tidy and aligned with local regulation.
What we deliver
IP Telephony & Unified Communications Solutions from assessment to support, delivered by one accountable team.
Cloud and on-premises telephony
Teams Phone, Zoom Phone, Webex Calling or on-premises PBX, chosen for your users and compliance.
Desk phones and headsets
Yealink phones and Jabra headsets provisioned centrally and tested with your platform.
Contact center basics
Queues, IVR and call recording for sales and support teams.
SIP trunks and number porting
Connectivity and carrier arrangements within the rules that apply in your country.
Network readiness
QoS, VLANs and bandwidth checks so calls stay clear.
Rollout and training
Phased migration, user guides and short sessions that keep adoption high.
What UAE organizations expect
UAE businesses expect enterprise-grade technology that is live quickly and keeps running: hotels, towers, retail estates, free-zone offices and regulated entities all depend on it. Delivery has to be fast, tidy and aligned with local regulation.
- IP Telephony & Unified Communications delivered to the standards your UAE projects require.
- Support arrangements that suit UAE business hours, with escalation routes agreed in the contract.
- Coverage across Dubai, Abu Dhabi, Sharjah and the other emirates.
- One accountable team from design through installation to support.
Technology we work with
Yealink desk phones and headsets, Jabra audio, Microsoft Teams Phone, Cisco Webex Calling, Zoom Phone and SIP connectivity. We recommend what fits your requirements, not what is easiest to sell.
Typical clients: Finance and insurance, real estate and hospitality, retail and e-commerce, healthcare, education, logistics and government entities.
How we work
The same disciplined process on every project in UAE.
Understand
Sites, users, applications, risks and the rules that apply.
Design
Clear scope, bill of materials and timeline.
Implement
Install, configure and test with minimal disruption.
Hand over
Documentation, training and acceptance.
Support
Lifecycle reviews and support after go-live.
Frequently asked questions
Can we use Microsoft Teams as our phone system?
Yes, using Teams Phone with certified handsets and suitable connectivity. We design the calling plan or carrier link with you.
Do you supply Yealink phones and Jabra headsets?
Yes. Both are among our technology partners and we provision them to your platform.
Will voice quality survive a Wi-Fi network?
With a proper wireless design and QoS, yes. We test before go-live.
How do I get a quotation for ip telephony & unified comms in UAE?
Email [email protected] with your sites, user numbers and timeline. We will reply with questions or a scoped proposal.
Related solutions
Most projects combine several disciplines.
Tell us what you are planning
Share your sites, timeline and any standards you must meet. We reply with questions or a scoped proposal.
Projects across Saudi Arabia and the UAE.